case studies







advocate physicians partners

Advocate Physician Partners

Industry

Healthcare 

Services

Intranets and Portals

Summary

New intranet facilitates comprehensive care management and collaboration among APP's 3,800 physicians and constituents.

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American Psychological Association

APA

Industry

Healthcare 

Services

Multi-site Management

Summary

The cohesiveness of APA’s website is the result of a web strategy to unify 12 related URLs through global navigation and visual design.

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DC United

D.C. United

Industry

Sports and Entertainment 

Services

Digital Strategy

Summary

D.C. United’s visually stunning web design captures the spirit of soccer fans to drive engagement and boost ticket sales. The site was an “Outstanding Website” award recipient in 2009.

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House

House

Industry

Federal 

Services

Web Strategy

New Web strategy opens up the House's archives and encourages contacting your Representative.

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Institute of Medicine

Institute of Medicine

Industry

Healthcare 

Services

Website Design, Enterprise Search

Summary

A faceted navigation scheme enables access to IOM’s highly sought-after reports, creating a consistent and engaging platform.

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Landscope

LandScope America

Industry

Conservation and Environmental 

Services

Custom Application, Content Management System

Summary

Fostering land protection efforts through an interactive map viewer tool garnered LandScope America an "Environmental Standard of Excellence" award in 2009.

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MAA Logo

Mid-America Apartment Communities

Industry

Real Estate and Construction 

Services

Multi-brand Management, Enterprise Search, Mobile

Summary

Website redesign and mobile optimized site unifies MAA’s corporate and 158 apartment community websites through real-time, persona-based UX.

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Marriott

Marriott

Industry

Travel and Hospitality 

Services

Web Strategy, Requirements Analysis, Functional Specification, Information Architecture, User Interface Design

Unifying 3,000 properties and web systems under a stunning design for one of the world's largest eCommerce websites.

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MD Anderson

M.D. Anderson

Industry

Healthcare 

Services

Website Design and Development

Summary

The elevated online experience of the nation’s premier cancer care hospital helps patients and families cope with diagnosis, treatment, and recovery. The website was awarded the "Health Care Standard of Excellence" in 2009.

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Merkle

Merkle Inc.

Industry

Consulting and Professional Services 

Services

Marketing Website

Summary

Fastest growing CRM agency adopts Drupal 7 platform to dynamically manage and customize real-time content delivery.

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NASDAQ

NASDAQ

Industry

Financial Services 

Services

Digital Strategy

Delivering the same user experience across multiple sites for the Nation's largest electronic stock exchange.

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NAA

Newspaper Association of America

Industry

Media and Publishing 

Services

Digital Strategy, Faceted Search

Summary

At a critical time for the newspaper industry, the NAA recognizes the need to be a thought leader on the web. Their website redesign leverages extensive user research and includes a content governance model to guide future site growth.

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ONR

ONR

Industry

Federal 

Services

Website Design, Multi-brand Management

Summary

ONR's award winning website is highly engaging and usable, conveying their mission and success stories in a sleek and modern design.

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PBS

PBS

Industry

Media and Publishing 

Services

Portal, Social Media

Summary

The revamped extranet portal for PBS connects television stations around the country and more actively engages the public. Search and social media play key roles in the success of the revitalized portal.

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Pepco

Pepco

Industry

Energy 

Services

Multi-brand Management, Enterprise Website Design

Summary

Pepco’s customer experience is unified and enhanced following a major corporate merger that involved four disparate energy websites.

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PFC Energy

PFC Energy

Industry

Energy 

Services

Digital Strategy, Enterprise CMS, Enterprise Search

Summary

Taking a traditional print business model into the digital world: monetizing PFC Energy's vast library of research by making documents accessible and shareable over the web.

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Richmond

Richmond.com

Industry

Media and Publishing 

Services

Web Strategy, Information Architecture, User Interface Design

Summary

Media General’s Richmond.com portal effectively showcases locally relevant cultural happenings for both residents and visitors to the city. The website consolidates third party content and relies on social media elements like blogs and user reviews to engage users.

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The Catholic University of America

The Catholic University of America

Industry

Education 

Services

Digital Strategy, User Experience Design

Summary

This award winning collegiate website utilizes user research to effectively recruit prospective students, fundraise, and build community.

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Charlotte Observer

The Charlotte Observer

Industry

Media and Publishing 

Services

Digital Strategy, Information Architecture

Summary

Awarded "Best Newspaper Website" in 2009, the Observer's website meets the challenges facing traditional print media through strategic redesign, rebranding, and sophisticated treatment of multimedia content.

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Wolf Trap

Wolf Trap

Industry

Sports and Entertainment 

Services

Digital Strategy, Visual Design

Summary

Wolf Trap’s website is now commensurate with their preeminent cultural offerings. The website architecture and design overhaul better frames their diverse artistic offerings and has increased ticket sales, donations, and class registrations.

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