NavigationArts.com

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Find out more about our consulting services. McLean. Boston. New York.

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uxpa

UXPA

How to Create Award-Winning UX Portfolios and Case Studies

Solutions

Thinking Big

Clark Construction

Digital Innovation

Reimagining how our clients can do business in the digital world.

Thinking Small

University Website Design

Mobile & Responsive

A responsive design approach engages users wherever they are. Web. Tablets. Mobile.

User Experience

Left Brain

PFC Energy

Critical Thinking

User-centered digital strategies help our clients surpass their competition.

Right Brain

National Aquarium

Immersive Design

Exciting and memorable visual experiences guide users through digital channels.

Technology

Sitecore

sitecore

Certified Partner

NavArts is one of only 7 Sitecore partners in the USA with 4 or more certifications.

Drupal

Drupal 7 Content Management

Open-Source

NavArts brings proven process and UX skills to the popular open-source platform.

our work

Case Study

State Department

A new site for the State Department guides journeys across the globe.

Design

Portfolio_Water

Portfolio

Cutting-edge design to revolutionize the world of user experience.

Insights

Webinar

Nicole Dingess

What is UX?

UX should be in your digital vocabulary, but do you fully understand its significance?

Search

Leadership


Leo Mullen

Leo Mullen

Chief Executive Officer

Leo Mullen brings more than 25 years of experience building and managing businesses in the communications, design, and technology sectors to his role as CEO of NavigationArts. Since helping found the company in 2001, Leo has guided the firm through its rapid growth to one of the region's premier Internet consultancies. In addition to managing the growth of NavigationArts, Leo continues to provide strategic advisory services to some of the region's leading businesses and organizations including the Smithsonian Institution, Marriott International, and the U.S. Department of State.

Previously, Leo was co-founder and CEO of Iconixx, where he specialized in creating long-term advisory relationships with clients on e-commerce implementations, marketing, branding, user experience design, and financial communications. Long-term clients included Fortune 500 and Service 100 businesses in the U.S. and Europe, including Marriott International, General Electric, Total, and Alcatel.

Leo has held numerous board positions among business, community and philanthropic organizations, including TravelGuide Software, The Greater Washington Initiative, Norwood School, and the Holton Arms School. He also serves as chair of an advisory board to the Pennsylvania State University's College of Art and Architecture, where he was designated a 2002 Alumni Fellow.


Ted Smith

Ted Smith

Chief Operating Officer

A seasoned manager of professional services organizations, Ted Smith has more than 20 years of communications design, technology development, and project management experience. As NavigationArts' Chief Operating Officer, Ted directs the overall operations of the company, including consulting, design, and project management practices. Ted is also a NavigationArts co-founder.

In 1994, Ted co-founded the IconixGroup, rated one of the most successful interactive design firms in the country for its work migrating marketing and communication programs to the web for companies such as MCI Worldcom, UUNet, Morgan Stanley, PIMCO, Pepco, Cysive, and Lincoln National. After the sale of IconixGroup to Iconixx Corporation in 1999, Ted assumed the role of Managing Director for the Bethesda, Maryland office, with responsibilities for more than 120 consultants in design, development, and application integration of both B2B and B2C solutions for clients such as Geico, Sprint, Schlumberger, Columbia Energy, and Citibank.

Ted holds a Bachelor of Arts degree in Visual Communication Design from Virginia Polytechnic Institute and State University.



Dustin Collis

Dustin Collis

Partner and Chief Information Officer

Dustin Collis has over 12 years of experience in all aspects of web and application development. He specializes in Content Management System (CMS) implementations, Enterprise Search, and the over-arching integrations that create today's most sophisticated web presences. Since joining NavigationArts in 2006, Dustin has led the development effort for clients including the U.S. Department of State, M.D. Anderson Cancer Center, Wolf Trap Foundation for the Performing Arts, the National Aquarium in Baltimore, and the Breitbart News Network. In his role as Partner and head of Technology, Dustin manages a team of 30 that focuses on building multi-channel web presences for organizations whose sites fulfill critical business objectives.  Prior to joining NavigationArts, Dustin worked at Ironworks, Media General, and Lipper Inc., a Reuters Company.
Connect: @collisindc


Nicole Dingess, Chief User Experience Officer

Nicole Dingess

Partner and Chief Experience Officer

Nicole leads our User Experience practice and brings over 14 years of experience leading user experience and content strategy projects. Her diverse background includes information architecture, user research, project team leadership and client relationship management. She has worked with a variety of clients including non-profits, higher Ed institutions, federal government, and Fortune 500 companies. At NavigationArts Nicole has lead efforts for clients including Time Warner Cable Business Class, AARP, UMUC, Saint Joseph's University, Freddie Mac, Defense Security Cooperation Authority, National Aquarium, and Drexel University.


Bob's Big Boy

Bob's Big Boy

Director of the Internet and Hamburger Technology

Bob has over 75 years of experience in the fast food and web industries. Starting his career as a chubby little boy who swept floors in exchange for free hamburgers, Bob has been a pioneer of innovation. From the double decker hamburger to future of online publishing, it’s all gold. Bob fancies himself the social director and dog walker of NavigationArts (though, some might disagree). 
Connect: @navartsBOB.